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Authentic luxury

lobby2

I recently stayed in one of San Francisco’s oldest hotels, described as “pairing classic ambiance with modern amenities and providing accommodations that are a testament to luxury, featuring blah blah blah”.  This was a room paid for by a vendor who flew me out there to speak at OracleWorld.  And while I was grateful,  I got to be honest, I was a bit repulsed by the fake gold everywhere and ostentatious furnishings of the lobby area as well as the rooms.   It got me thinking…. how have I committed to my doggy parents that they are getting a ‘luxury’ experience?

For those who have dropped their babies off at Kritterly, firstly – thank you!  I’m 100% sure that you will not find one ounce of fake gold anywhere on our property.  Nor will you find a butler opening our door.  You wont find fake smiles, or soaps in the shapes of grapes or a water cooler with cucumber slices waiting for you as you walk in the door.

What we define as luxury is all about the authenticity ….from the time we first interact, to the time your dog is back with you, you can be guaranteed of a safe, loving and nurturing environment for your pet.  A truly authentic experience where you can go away for the day, or for the month and know that your baby is being cared for in the way you would want him to be cared for.  Being loved and held when he is feeling insecure; being integrated into a family environment without any stress.

Luxury to me is defined by peace of mind.  True luxury – being on vacation, or on a work trip and not having any guilt or worry over where or how my dog is doing. To know that every detail is taken care of in the way I would want it taken care of.   By not having to rush to pick up my dog to meet a closing time; by seeing how happy my dog is in the pictures I receive.  Luxury is in my service to you, the pet owner.  (And yes, the dogs love the estate and pool and geese – that just comes with the territory).

I would love your feedback on other elements we can incorporate into the luxury experience for you while boarding your dogs at Kritterly.

 

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A little wine, a little song….

…..and I would have been dancing if it wasn’t so damn hot!

What a perfect day to have a glass of wine and learn from the immensely talented Frank Vallero from Packman Dog Training & Better Behavior.   Frank has taught me so much about dog behavior and has given me the confidence I have here at Kritterly.

We had dogs who began the afternoon afraid of the water,  swimming yesterday.  Frank was not shy – he got in the pool with the dogs and helped them build confidence and had them swimming by the time the bottle of wine was done (which didn’t take long).

I was in my happy space close to my furry friends, talking to my human friends, kids and family nearby in almost perfect weather here in NC.  The boarders with us had a blast and were intellectually and physically stimulated and not sitting in kennels with 30 other dogs listening to barking all day.

GREAT WAY TO SPEND A SATURDAY AFTERNOON (now that my beloved Canes are taking a break).

 

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The Busy Executive Dog Mom

Dear BUSY Raleigh Dog Moms:

I get it. I get it. I get it.

The corporate hustle and grind with living in The Triangle. And the guilt that goes along with it.

I lived it for what seems like a lifetime. And being that self-less, amazing woman,

you worry too much about your pup and the care they deserve.

I know how it feels. Another restless night in a hotel or overnight flight.

The screaming rush home in the 540/40 traffic to see your pup before it gets dark

and another late night conference call.

And…

Just because you have a demanding, hectic schedule doesn’t mean your a “bad dog mom”. In fact, you’re an amazing one.

I promise you this. Honor this in yourself.

And there is help out there designed just for you.